Product Design & Quality Revolutionized

Building intuitive, customer-smart products through User-Centered Agile development.

User Research

Providing research-based insights into user behaviors and motivations.

  • Achieve a better understanding of your users’ expectations and behaviors
  • Prevent costly design missteps by aligning product strategy with user needs
  • Accelerate development and delivery with a clear product vision
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A UX researcher conducting a usability test with the participant using a mobile application

UX Design

Designing intuitive experiences that engage and delight users.

  • Create meaningful, usable products that focus on user needs and interactions
  • Humanize technology through intuitive user journey facilitation
  • Increase technology adoption and usage as well as customer satisfaction
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Two UX designers collaborating to ensure a usable and intuitive mobile design

Content Strategy

Employing user-centered research to shape content structure, architecture and storytelling.

  • Create strategic vision for meaningful, engaging and sustainable content
  • Ensure the right content reaches users at the right time
  • Boost content performance and brand awareness with continual analysis and optimization
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UX content strategists working together and comparing data to create the stratgey for a new application

Product Design

Designing outcome-driven digital products that support and fuel business strategy.

  • Differentiate products and brand through usability, functionality and design
  • Align user needs with business goals to build optimized products
  • Ensure products deliver value, desirability and ROI
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A product designer creating the right mobile app interaction for the user, who sits on the side using a mobile application
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Issues can be Preempted by UCD

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"By testing and collecting input as we built a product, Ventera captured reactions in real-time with tighter, faster feedback loops. Not after launch. That user-centered design approach leads to better outcomes."

- Vice President, Collateral Modelling Freddie Mac

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Ventera Product Owner Delegate sitting at thier workstation working on Bank of America wealth solution product
Case Study

Fortune 100 Financial Services Provider

This Fortune 100 financial services provider offers corporate and personal retirement benefits plans. The group strives to make complex decisions simple and essential tasks easy for retirement, benefit, and executive plan managers and their employees. Retirement plans can be co-branded and configured to offer a customized range of services, delivered online and on demand.
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Case Study

The Department of Homeland Security (DHS) Science and Technology (S&T) Finance and Budget Division (FBD)

The Department of Homeland Security (DHS) Science and Technology (S&T) Finance and Budget Division (FBD) performs financial oversight of programs and projects, provides routine information, including reports to Congress, and helps to enforce fiscal responsibility. The DHS Science and Technology (S&T) Directorate invested in a multi-year modernization initiative to enhance its core operations with a focus on delivering technology advancements and bridging capability gaps at an expedited pace.
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Team sitting in open-office discussing DHS Case Study from Ventera
Team sitting in open-office discussing DHS Case Study from Ventera
Case Study

The Department of Homeland Security (DHS) Science and Technology (S&T) Finance and Budget Division (FBD)

The Department of Homeland Security (DHS) Science and Technology (S&T) Finance and Budget Division (FBD) performs financial oversight of programs and projects, provides routine information, including reports to Congress, and helps to enforce fiscal responsibility. The DHS Science and Technology (S&T) Directorate invested in a multi-year modernization initiative to enhance its core operations with a focus on delivering technology advancements and bridging capability gaps at an expedited pace.
Read this case study
Man looking at computer screen viewing the FreddieMac Case Study
Case Study

Unlocking the Power of Machine Learning for Freddie Mac

The Federal Home Loan Mortgage Corp., or Freddie Mac, is a U.S government-sponsored enterprise (GSE) dedicated to increasing housing market liquidity, stability and affordability by purchasing mortgages from banks and other lenders. Every day, Freddie Mac processes thousands of loans for hundreds of sellers (banks and other loan holders) across several loan processing systems.
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Meet Ventera’s Experts

Tanya Netayavichitr
Tanya Netayavichitr
Head of CX & Design

A leader in Design for over 18 years, Tanya is the difference maker when it comes to brand building, creating and driving award-winning experiences and future-ready designs. As Ventera’s Head of CX and Design, Tanya leads the team in creating meaningful design solutions, centered around the enhanced user experience with an emphasis on simplicity, usability and beauty. Tanya leads her team to deliver user research, UX Strategy, and world-class design services, and as part of User-Centered Agile Development (UCAD) guiding clients in government and business to bold outcomes.

Khanh Armstrong
Khanh Armstrong
Product Manager, Director of Corporate IP

Khanh has been helping government and communications customers find the right solutions for over eight years at Ventera. She is a product leader, user advocate, macro thinker, and avid learner. Her diverse skillset and get-it-done mentality means that she thrives on tackling complex problems, working lean and delivering impactful results. Khanh is certified in Agile, SAFe, Product Management, and User Experience.

Meghan Nichols
Meghan Nichols
Lead UX Researcher

Meghan is a Lead User Researcher with over 10 years of industry experience who applies design thinking principles to create products that meet business and user needs. She has experience leading generative and evaluative research efforts, and analyzing and sharing user experience insights with stakeholders and team members. Meghan enjoys uncovering the ‘aha’ moments with users and finding the unasked questions to challenge existing ideas.

Ryan Serey
Ryan Serey
Content Strategist

Much as a favorite film or book offers a transportive experience, so does proper content strategy. With more subtlety, the voice, tone, and style of the content we encounter on the interface empowers the audience to answer the call to become the heroes of their user experience journeys.

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