Person pointing to mobile phone mockups on a whiteboard

UX Blog: The UX Spectrum

Jared Spool says it’s important to focus on the ‘comb-shaped’ professional, rather than the ‘T-shaped’ professional when building a skills-based team. Which, simply put, is a generalist. He disputes that notion by saying a generalist is “equally good at all things.” This is an erroneous assertion that only leads to a debate over semantics, so I’ll digress. No matter if …

A UX UI designer drawing on a whiteboard

UX Blog: The Case Against Best Practice

“At the end of the day, you have to know that ‘best practice’ is right for your users in your product.” There are many times where UX best practice are helpful, useful and a good guide to follow. A quick Google search shows there is no shortage of sites, articles and musings on rules, principles and guidelines under the guise of ‘best practices.’ However, this is …

A Ventera team member using a tablet to show a client how Ventera Test Automation Framework better supports Agile and DevOps

UX Blog: The Product Management and UX Overlap

Last week, a product manager from a popular brand had a few questions on Slack: How are UX designers and Product Managers connected? Do their duties overlap, if so how do you resolve conflicts? “There is a great deal of overlap between PMs and UX, with only slightly different objectives and focus.” We had a nice long discussion on the topic, and …

Team of three people smile around table with computer and tablet

Innovation, Automation and Iteration

Over the last 20+ years of my career in product design, the industry has been in a constant state of change (i.e. chaos). Process has changed, methods have transformed and outcomes have progressed. There is one thing that has remained consistent throughout that time — how we approach design solutions. There are three ways to design solutions: Innovation, Automation and …

Woman leading a meeting at a conference table

Ventera Supports Grant Management for Museums and Libraries Affected by COVID-19

The Institute of Museum and Library Services (IMLS) issued $13.8 million in CARES Act funding to support museums and libraries across the US affected by the Coronavirus pandemic. Applications began pouring in, and within 30 days, the agency received a whopping 1,701. The Ventera Grants Support Team immediately got to work configuring and managing the Electronic Grants Management System (eGMS) and supporting the …

An agile practice lead explaining the benefits of SAFe and Agile to a group from a government client

SAFe® 5 for Government Training

Ventera’s SPC-certified trainers are at it again, this time with a focus on Government Services. Our Agile trainers led a group of 30 colleagues in SAFe for Government curriculum in preparation for the SGP SAFe 5 certification exam. The training focused on Lean-Agile and SAFe values, principles, and practices that will enable the attendees to lead and support the Lean-Agile transformation …

Woman presenting a whiteboard with notes in front of a group of people with notebooks

Freedom to Fail

“Design is messy before it is meaningful, chaotic before balanced, and filled with failure along the way.” Over ten years ago, Nick Campbell summed up the design process as “Move stuff around until it doesn’t look like sh*t.” Of course it’s more complicated than that, but he had a point. Design is messy before it is meaningful, chaotic before balanced, and filled with …

Man in office talking to team discussing the UX paradox

The UX paradox: how we diminish our own influence

Everyone has their own experience working with UX professionals: good, bad or indifferent. Unfortunately, the impact of a negative experience with UX has an exponential effect over time. One poor experience has a snowball effect on how we are perceived, supported, and even calls into question our relevance and efficacy. Herein lies the paradox. Creating a positive experience is our primary job, …

A man and a woman site in a sunny conference room discussing design on a computer

Design Leadership: From Creator to Facilitator

I’ve wanted to write this article for some time to chronicle my own journey in design leadership, and some of the issues and adjustments that I’ve faced personally. This is the information I wish I would have had when I first made the transition to a lead role. However, leadership doesn’t have to include a management role or title. Leadership is …

A security specialist, standing in front of servers, feeling confident about Ventera's ISO Certification

Ventera Receives ISO 27001 Certification

Ventera has achieved the ISO/IEC 27001:2013 certification, recognizing its commitment to providing customers with the highest level of information security management. ISO standards are recognized throughout many different industries all around the world. The ISO 27001 Information Security Standard is widely recognized as the blue-chip standard for protection of private customer data. It provides third-party verification that the company’s information security management …

Three Ventera team members collaborting in front of a whiteboard to create a reporting solution for a healthcare client

Award-winning COVID Innovation

Within weeks of the first documented U.S. coronavirus cases, nursing homes had become hot spots, eventually linked to more than 40% of deaths from COVID-19. Infection control and hygiene in nursing homes came under fire and action needed to be taken, fast, to slow the spread. In order to implement greater surveillance and enforcement of infection control protocols, CMS was …

Cultivating the Future

As a value-driven company, we are committed to creating a better future for our colleagues, clients, and communities. Our spirit of service, innovation, and problem-solving help build a better tomorrow for our children and future generations. We focus on supporting social impact and equity, bridging the resource gap, and promoting better opportunities to strengthen our communities. Deeply committed to supporting …

ventera team on world usability day

Enhancing Usability Around the World

Each year the Ventera Design team hosts a World Usability Day (WUD) event promoting the values of usability, collaboration, and creating products that are simple and easy to use. WUD participants worldwide join together in a one-day series of events, across different communities to celebrate how we can make our world easy for all.   Ventera takes pride in fostering a community …

ventera team at spend yourself world hunger

Racing to Raise Awareness

One of our largest team traditions is the annual fundraiser Spend Yourself® World Hunger 5k run/3k walk. Each year, this event provides close to 500,000 pounds of food to distribute directly to families in our local communities and to help with wells, fresh water, and farming in Haiti.    “I’m blown away by Ventera’s commitment to the Spend Yourself® race. It’s …

A speaker presenting on the topic of the balance and intergration of Design Thinking and the Agile process

Ventera Speaks at Agile Charm

Ventera Agile Practice Lead Toby Rao and Design Practice Lead Tanya Netayavichitr demonstrated how their teams apply a balanced integration between Agile processes and Design Thinking while utilizing modern innovative processes to deliver exactly what customers need. The duo shared common UX and Agile values, explained how to overcome cultural challenges, and revealed their keys to elevating a product development team to the next …